Self-Assessment Tool: Workbook and Process Guide
Self-Assessment combines the best elements of long-range planning and strategic marketing with a passion for dispersed leadership.
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Participant Workbook by Peter F. Drucker Conveys the insights of "the leading management thinker of our time" with essays and worksheets that coach users through the Drucker Five Questions. Strongly encourages direct customer input, in-depth dialogue, and the commitment to act. Concludes with advice on implementing the plan.
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Facilitator's Guide Lays out the three phases of a full Self-Assessment process and gives step-by-step guidance. Also: sample reports and customer surveys, retreat and meeting agendas, sample completed plan, practical facilitation techniques, and a method for developing or changing a mission statement.
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