What is Our Mission?
Who is Our Customer?
What Does the Customer Value?
What Are Our Results?
What Is Our Plan?
Mission: To strengthen and inspire leaders of the social sector and their partners in business and government.
Peter Drucker's The Five Most Important Questions You Will Ever Ask About Your OrganizationThe self-assessment process is a method for assessing what you are doing, why you are doing it, and what you must do to improve an organization's performance. It asks the five essential questions: What is our mission? Who is our customer? What does the customer value? What are our results? and What is our plan? Self-assessment leads to action and lacks meaning without it.
The Five Most Important Questions Workshop
The Five Most Important Questions one-day training workshop combines strategic planning and performance evaluation with a focus on results. Audiences are comprised of organizational leaders (i.e. Board Chairmen and Executive Directors) from social sector organizations.
The Five Most Important Questions workshop is led by Certified Facilitators who are a part of Frances Hesselbein Leadership Institute's Facilitator Network. These facilitators are trained in the utilization of The Five Most Important Questions Self-Assessment Tool and are familiar with Drucker's own Best Practices.