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Five Questions:
What is Our Mission?
Who is Our Customer?
What Does the Customer Value?
What Are Our Results?
What Is Our Plan?

Mission: To strengthen and inspire leaders of the social sector and their partners in business and government.

Reprints and Permissions

For permission to reproduce or republish articles from Frances Hesselbein Leadership Institute publications, including Leader to Leader, contact John Wiley & Sons as described below.

Prepare a request with the following information:

  1. The publication title, author(s) or editor(s), and pages you'd like to reprint;
  2. Where you will be using the material, in the classroom, as part of a workshop, for a book, etc.;
  3. When you will be using the material;
  4. The number of copies you wish to make.

Complete the application online at www.wiley.com/go/permissions.


Send by fax to: +1-201-748-6008


Send by mail to:
John Wiley & Sons, Inc.
Permissions Department
111 River St
Hoboken NJ 07030 USA


Tel: 201-748-6000




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